Hello, welcome to the AJJ store. Although the store looks incredibly fancy it is actually run by the band out of a house/garage. When we are on tour, our good friend, John, fulfills orders. If you have any questions about items in the store or your order, please e-mail us at firstname.lastname@example.org. We will do our best to make sure that you get what you want in a timely manner.
When will I get my order?
Since it is such a small operation, we only ship two or three times a week, depending on how busy it is. Some people get lucky and have their items shipped within a few minutes of ordering but the longest it will take is a few days. For Domestic orders, you should get a tracking number e-mailed to you when we print postage. In the US, records are shipped Media Mail and will take 5-8 days to arrive after the post office receives them, and everything is sent First Class Parcel, which will take 3-5 business days. International orders are subject to the inefficiency of whatever carrier is handling it.
How are shipping prices determined?
Nobody actually asks this question, but in the name of transparency, I would like to explain. Shipping prices are averages and include packaging materials. Sometimes shipping costs us more than we charge you and sometimes less. Shipping prices for international orders are all estimates, and the more you order, the more it skews in your favor. It's like a secret discount!
Is the vinyl colored?
Generally yes, but the colors change with every pressing so we don’t keep track of it on the product pages.
Why don’t you carry __________?
Let us know what you would like to see in the store and we’ll consider making it happen.
Other than visiting our merch table at a show, this is the best way to support the band. Thanks for stopping by!
Love & Respect,